Compassion makes the difference

Photo by Yoav Hornung
Photo by Yoav Hornung

Compassion in the tough business environment? Seriously? Sure, there are corporate social responsibility activities that cover this part in companies’ annual reports. But what about compassion in the daily world of work? In terms of hard performance indicators, this seems more of a luxury or even a hindrance to doing tough business. But is that correct?

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Follow the North Star

Photo by John Fowler
Photo by John Fowler

We no longer rely on the large heavy tankers, which can carry a lot of cargo but can hardly change course if required. Projects should act like nimble speedboats: bring the cargo to its destination within a short time and, if necessary, adjust the course quickly and adaptively. The Admiralty should impose less structural regulations on the fleet – decentralized responsibility is the credo. But how do you make sure that the armada still travels in the desired direction and doesn’t get lost in all winds?

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