Transformation & Coaching
“A good boss comes first and leaves last”. For a long time, I acted according to this motto and was quite successful with it. I admit that I enjoyed chasing my employees in front of me and watching them run. It earned me respect and quite a few people still talk about it admiringly over a beer.
In English, there is the beautiful saying “Not my Monkey”. When someone comes to you and describes his problem, he often tries to place his monkey onto your shoulder. How to react in such a situation?
Continue reading “Still deliver solutions or already consult?”
We live in turbulent times. Everything revolves around us ever faster and becomes more interconnected and complex. Traditional certainties are questioned and formerly successful strategies are not effective any longer. We get insecure.
One of my former bosses had a nice sign on his desk: “It’s my fault!”. He often pointed to it silently when we came to him again finger-pointing on each other – complaining and quarreling.
Our project was very stressful. Everyone had a lot to do on a tight schedule. Of course, we had defined our responsibilities at the beginning of the project so that we could each concentrate on our areas. Given the complexity of the project, this was a must.
Trust is the currency of interpersonal relationships. The metaphor of an account has always helped me to illustrate this when I was working with people from financial services. Once you initiate a relationship with a person, you open up a trust account. Every action that meets the expectations increases the account balance. Every disappointment leads to a debit.